For UK charities · Read from the vendors' own documents
AI Exposure
What the AI in your tools actually does with your data.
AI didn't arrive at your charity as a decision. It arrived as features, switched on quietly inside the tools you already use. Copilot appeared in your Office suite. Your accounts package grew an assistant. A notetaker started turning up to meetings. Nobody chose any of it, and nobody read the small print, because it is scattered across a dozen vendor documents written for lawyers.
So I'm reading it for you. Every entry below comes from the vendor's own published documents, with the date I last checked. And the AI Exposure Report Generator turns what I've found into a report about your charity's own toolkit, free, in your browser.
The AI Exposure Report Generator
Tick the tools your charity uses. Get one report showing what the AI inside each of them actually does with your data, which of the records you hold it can reach, and what to check this week. Download it as a Word document and table it at your next team or board meeting. Nothing you tick leaves your browser.
The Report Generator, start to finish: tick your tools, read your exposure, download the report.
Four things that keep turning up
I have now read the small print behind 17 tools, and the same few things come up every time. They matter more than any single vendor's documents, because they tell you what to look for in the tools I haven't covered yet.
1. The training answer is usually reassuring. Reach is the problem.
Most vendors say plainly that your data does not train their models, and I believe them. Far fewer limit what the AI can see. An assistant inside your office suite reaches whatever the signed in person reaches, so a decade of loose sharing becomes searchable by anyone who asks the right question.
Seen in Microsoft 365 Copilot, Google Workspace and Teams.
2. Whose account it is matters more than which tool it is.
The same tool, the same question typed into the same box, is covered either by an agreement your organisation holds or by nothing at all, depending on whether somebody signed in with a work account. On a personal account there is no admin, no visibility and no contract, and the training default often runs the other way too.
Seen in ChatGPT, Google Gemini, Claude, Canva and Fathom.
3. The off switches mostly exist. Almost nobody has looked.
Reading these documents, the surprise was not how few controls there are. It was how many go unused. Some are a single account wide toggle, some are off until an administrator turns them on, and some are two separate settings where finding only the first leaves the interesting one on.
Seen in Beacon, Zoom and Salesforce.
4. It arrived without a purchase, so nobody assessed it.
Normally a new system means a decision: someone compares options, asks about data protection, signs something. Most of this AI skipped that entirely. It appeared in a product you already paid for, or on a free plan one member of staff installed, which means there was never a moment when anyone was supposed to check.
Seen in Copilot Chat, Google Workspace, Beacon and Fathom.
Read tool by tool
Every entry answers the same questions. What AI is in it? Does your data train AI models? Where is your data processed? What changes between free and paid? Can your organisation turn it off? What does it mean for the people you support? And what should you check this week?
Two rules keep this honest. Everything is descriptive, not a score: I tell you what the vendor says and what it means for a charity, and you decide what to do about it. And every entry carries a verification date, because vendors change these documents quietly and a stale answer is worse than no answer.
Your office suite
Microsoft 365 Copilot
The AI inside Word, Excel, Outlook and Teams. It can reach whatever the signed in person can reach.
Verified 2 July 2026 →
Google Workspace with Gemini
Gemini inside Gmail, Docs, Drive and Meet. Google says your content is not used to train models outside your domain. What it can reach is the longer answer.
Verified 3 July 2026 →AI chatbots
ChatGPT
The one your staff are probably already using. What happens to what they type depends entirely on whose account it is.
Verified 2 July 2026 →
Google Gemini
Google's chatbot, one tap away on Android phones, in Chrome and in search. On a personal account, the training switch is on until someone finds it.
Verified 2 July 2026 →
Claude
Anthropic's chatbot. The same personal versus organisational story as the others, with the training question put to you as a setting.
Verified 2 July 2026 →Meeting notetakers
Otter.ai
The notetaker that joins your meetings, and can invite itself to the next one. What it hears may help train its AI.
Verified 2 July 2026 →
Microsoft Teams
The meeting recorder your charity already owns. Everything it captures becomes a file in OneDrive and SharePoint, where the rest of the AI can reach it.
Verified 3 July 2026 →
Zoom AI Companion
The AI inside the video calls much of the sector runs on. Zoom's no training promise is unusually specific, and there is a reason it is worded that way.
Verified 2 July 2026 →
Fathom
The free notetaker that arrives one personal install at a time. The recordings live in the US, and the training answer has two halves.
Verified 3 July 2026 →Charity CRMs
Beacon
A UK charity CRM with AI on every plan since 2024. Beacon publishes where your data sits and how to switch the AI off, which leaves one question to ask them directly.
Verified 2 July 2026 →
Donorfy
A UK charity CRM where the AI mostly arrives through the side door: optional integrations. What you connect decides where your supporter data goes.
Verified 2 July 2026 →
CiviCRM
The open source CRM ships no AI of its own. What that is worth to you depends on which CiviCRM you are running: one your organisation hosts, or a hosted product somebody sells you. Everything below splits along that line.
Verified 20 July 2026 →
Salesforce
In much of the sector through ten free licences. The AI paperwork is detailed and mostly reassuring, with one default that runs the other way.
Verified 3 July 2026 →Accounts
Xero
Your accounts package now has an assistant called JAX. Xero says your data is not used to train its AI, and names the AI companies your questions travel to.
Verified 20 July 2026 →
QuickBooks
Intuit's accounts package now has an assistant throughout. Its privacy statement says your information is used to train its AI models, and it says so in as many words.
Verified 3 July 2026 →Marketing and design
Mailchimp
Your supporter mailing list lives here, and Mailchimp belongs to Intuit now, which means the same small print as QuickBooks covers it.
Verified 3 July 2026 →
Canva
The design tool half the sector lives in, free through Canva for Nonprofits. Whether your uploads help train AI depends on whose account they sit in.
Verified 3 July 2026 →17 of 17 entries are verified against the vendor's own documents, and new tools are added as I verify them. Is a tool missing? Tell me which one.
What to do with what you find
If these pages tell you what the AI in your building does, the next step is agreeing what your team is allowed to do with it. My free Charity AI Policy Generator writes that agreement with you in a few minutes, in your browser, and nothing you answer leaves your device.
And if you'd like someone to look properly at how AI is actually being used across your organisation, including the uses nobody ticks on a form, that's what a short discovery is for. peter@peterbrady.co.uk